Pros and Cons
- Large welcome bonus
- Good variety of pokies
- Live dealer games available
- Mobile compatible site
Pros
- Smaller game library than some competitors
- Higher than average wagering requirements
Cons
Casino Mate Bonuses
So what are casino bonuses? Online casino bonuses give players extra funds or free spins to enjoy more gameplay and increase their chances of winning. For casinos, bonuses help attract new signups and encourage loyalty. Casino Mate offers a generous welcome bonus to get new players started and fabulous ongoing promotions for existing members.
Welcome Bonus
New Casino Mate players can take advantage of a huge $1,400 welcome bonus package plus 80 free spins on Second Strike. This is spread over the first four deposits:
- 1st deposit – 100% match up to $200 + 20 free spins
- 2nd deposit – 50% match up to $300 + 20 free spins
- 3rd deposit – 50% match up to $400 + 20 free spins
- 4th deposit – 50% match up to $500 + 20 free spins
This bonus is an excellent way for newcomers to boost their casino account and start playing their favourite pokie machines. Just enter the promo code MATETIME on each of the first four deposits to claim the offer.
Now You See Me Sunday
There’s something quite thrilling about Sundays at Casino Mate. They’ve cleverly turned our favorite day of the week into a day of delightful surprises with their secret promotional offers on their deposit page. To take part in this bonus, you simply deposit a minimum of $20, choose an offer, and voila! You’re granted an extra bonus, which can go up to $500.
Other Bonuses & Promotions
In addition to the new player welcome bonus, Casino Mate runs frequent ongoing promotions like free spin offers, deposit matches, and prize draws. Some of the current promos include Mystery Drops on Tuesdays, Surging Bonus Booster, and The Weekender promotion with alternating deposit match and casino free spin rewards. Players should check the promotions page regularly so they don’t miss out on these rewarding offers.
VIP Program
Loyal Casino Mate players can receive an invitation to join the exclusive Club Mate VIP program. This program offers special VIP promotions and bonuses tailored specifically for club members. Other perks include a dedicated VIP host, faster and higher withdrawal limits, gifts, incentives, and other unspecified rewards.
To get an invitation, players need to demonstrate loyalty through frequent visits, regular deposits/withdrawals, large wins/losses, playing many different games, and high overall gameplay. Since it’s an invite-only program, interested players should send an email expressing their interest in joining and the VIP team will evaluate their gaming activity to determine eligibility.
Is Casino Mate a Trustworthy Casino?
With licenses from the Malta Gaming Authority and UK Gambling Commission, Casino Mate adheres to strict safety and fairness regulations. The site uses 128-bit SSL encryption to protect player data and ensure secure real money transactions. Its software is independently certified as fair and random. With over a decade in business, Casino Mate has built a reputation as a trustworthy place to play real money casino games online.
Casino Mate Complaints
As with any major business, Casino Mate has received some minor complaints over the years. However, when issues arise, their customer support team seems to work quickly to investigate and resolve problems to players’ satisfaction. Overall, Casino Mate maintains an excellent reputation and players can feel confident gambling here.
Casino Mate Payments
Having reliable payment methods is crucial for the operation of any online casino. Players need to be able to conveniently fund their accounts and withdraw their winnings in a timely manner. Frustrations with deposits and cashouts can ruin the gaming experience, so casinos must provide smooth banking support. Casino Mate offers a decent selection of payment options for Australian players to manage their casino balances.
Deposits at Casino Mate
To make deposits, Casino Mate players can use Visa Casino, Mastercard, Neteller, CashtoCode, EcoPayz, and Neosurf. All deposits are instant and no fees are charged by the casino. The minimum deposit is $10 across all methods. There is no specified maximum deposit limit. These payment options give a nice range of convenience and accessibility for funding Casino Mate accounts.
Payment Method | Fee | Processing Time | Min & Max Limits per Transaction |
Visa | Free | N/A | $10 |
Master Card | Free | N/A | $10 |
Neteller | Free | Instant | $10 |
Instadebit | Free | 3-5 Business days | $10 |
EcoPayz | Free | Instant | $10 |
Neosurf | Free | N/A | $10 |
Interac | Free | N/A | $10 |
Cashlib | Free | N/A | $10 |
CashtoCode | Free | N/A | $10 |
Withdrawals at Casino Mate
For withdrawals, Casino Mate allows Neteller and EcoPayz casino e-wallets, which are processed within 24-72 hours. Bank transfers take 1-5 business days but should be avoided due to slower processing times. The minimum withdrawal is $20, while the maximum per week is $10,000, providing flexibility for players cashing out various amounts. With fast e-wallet payouts, Casino Mate withdrawal times are better than many competitors.
Payment Method | Fee | Processing Time | Min & Max Limits per Transaction |
Neteller | Free | Instant | $20 |
Instadebit | Free | 3 to 5 Business Days | $20 |
EcoPayz | Free | Instant | $20 |
Bank Transfer | Free | 3 to 5 Business Days | $20 |
Customer Support
Casino Mate provides customer support through email, phone, and live chat 24/7. Having round-the-clock assistance in multiple formats ensures players can get quick help whenever issues arise. The support team has been praised for their friendliness and efforts to resolve any problems brought to their attention quickly. With quality customer service, Casino Mate demonstrates their commitment to creating a positive experience for all players.
Casino Games at Casino Mate
A vast library of high-quality games keeps players engaged and entertained for hours on end. When casinos offer hundreds or even thousands of options from leading providers, they attract more signups and extended gameplay from existing members. Even though Casino Mate’s collection isn’t the biggest, it still impresses with over 1,000 high-performing titles across all major categories from renowned developers.
Pokies
A stellar selection of online pokies is a must for any top casino. Casino Mate delivers popular pokies from providers like Yggdrasil, Playson, BGaming, Booming, and Platipus. Players will find all the latest titles like Achilles, Let it Slide, Raptor DoubleMax, and BananaZ 10K Ways along with classics and everything in between. With hundreds of pokie machines to spin, pokies fans will never get bored.
Jackpot Pokies
For life-changing wins, Casino Mate offers a nice selection of jackpot pokies. Progressive pokies like Frost Queen and Holmes and the Stolen Stones from Yggdrasil keep growing until one lucky player triggers the grand prize. Other options include Dragon’s Siege by Qora and pokies like Rags to Witches and Reels of Wealth from Betsoft. While not the most extensive collection, there are still plenty of jackpot pokies to deliver those massive payouts.
Table Games
Casino Mate houses a wide array of classic table games for players wanting to test their skills and luck. While the selection isn’t quite as large as some competitors, there are still over 50 variants of roulette, online blackjack, baccarat, and other popular tables. Leading providers like Evolution, Qora, Mascot, Betsoft and Yggdrasil supply the action across games like Casino Solitaire, Sic Bo Dragons, Baccarat online, Roulette, Teen Patti, Andar Bahar, and Craps.
Live Casino
For an authentic casino experience, Casino Mate features live dealer gaming streamed in real-time from Evolution’s professional studios. Players can interact with the dealers as the action unfolds in games like Live Monopoly, Monopoly Big Baller, Lightning Dice, and Side Bet City.
Evolution is renowned for its superior live offerings like Lightning Roulette. Casino Mate also offers unique live game shows including Deal or No Deal, Dream Catcher, and Crazy Time.
Other Games
Rounding out the collection are specialty and instant win titles like dice games, keno, Plinko, Aviator games, and bingo. Casino Mate makes finding these games a breeze by allowing players to sort the lobby by provider, favourites, recently played, and hot titles. Players can also easily search for specific games or filter by game type if they know what they are looking for. The variety ensures all players can find games matching their interests and preferences.
While not the largest library, Casino Mate succeeds in covering all the basics across pokies, tables, live dealer, and other game types.
An Exciting Online Casino for Aussie Players
When conducting online casino reviews, the team at OnlineGamblingAus aims to provide the most accurate and honest assessments to help players make informed decisions. After closely evaluating all aspects of Casino Mate, it’s clear they offer an exciting, rewarding online casino experience. With generous bonuses, a great selection of games, and quality customer support, Casino Mate succeeds in creating a fun and safe environment for Australian players to enjoy.
While not perfect, and still with room to expand its offerings even more, Casino Mate delivers solid performance across all of the features that matter most. For players seeking a new online casino to call home, Casino Mate is definitely worth strong consideration.
Frequently asked questions
Does Casino Mate offer a good welcome bonus?
Yes, Casino Mate provides an excellent welcome bonus for new players. You can take advantage of a $1,400 package plus 80 free spins that are spread out across your first four deposits using bonus code MATETIME.
Can I play any games for free?
Most of the games such as pokies, blackjack, roulette, baccarat, and poker can be played in Demo mode for free. However, Casino Mate’s live dealer games do not offer free play options.
What should I do if I have an issue?
Casino Mate provides customer support 24/7 via email, telephone, and live chat. Their friendly and professional team works quickly to investigate any issues that arise and resolve them for players.
Does Casino Mate offer a VIP Program?
Yes, Casino Mate has an invitation-only VIP program called Club Mate that loyal players can unlock for special rewards, bonuses, gifts, faster withdrawals, and other exclusive elite perks.
Does Casino Mate accept cryptocurrency?
Unfortunately at this time, Casino Mate does not support deposits or withdrawals through cryptocurrency payment methods like Bitcoin.
How easy is it to find games?
It’s very easy to find your favourite games in Casino Mate’s lobby. You can sort by game type, search for specific titles, filter by provider, or bookmark games as favourites for quick access.
Does Casino Mate offer a Sportsbook?
No, Casino Mate does not currently have a sportsbook for betting on sporting events. The site is focused exclusively on casino gaming.