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Jackpot City

Home / Casinos / Jackpot City

Jackpot City

  • $1600 bonus

Since launching in 1998, Jackpot City Casino has quickly become a hotspot for Aussie gambling enthusiasts craving the thrill of Las Vegas from the comfort of their homes, drawing in over three million players from around the world. With a dazzling interface that captures the city's iconic brightness and glamour, it offers a gateway to a casino wonderland where excitement and the chance for big wins await at every corner.

$1600 bonus

Pros and Cons


  • Check iconOutstanding jackpot prizes
  • Check iconOver 500 online casino games with new ones added monthly
  • Check icon97% payout percentage
  • Check iconGenerous first deposit bonus for newcomers
  • Check iconQuick and polite customer service


  • Times iconWelcome bonus mainly benefits pokie players
  • Times iconAccess may be restricted in some countries

Jackpot City Casino Bonuses

Online casino bonuses not only enrich the player experience by providing extra value but also serve as an effective method for casinos to attract new patrons and keep regular players engaged. Jackpot City Casino excels in this area by providing a diverse range of promotions.

Welcome Bonus at Jackpot City Casino

Jackpot City Casino extends a warm welcome to its new players with a substantial bonus of up to $1,600 upon deposit, available to claim within seven days of opening an account. This limited-time offer emphasises the importance of acting swiftly to capitalise on the match bonus before it expires, although other promotional opportunities await those who may miss out.

Jackpot City will match the initial four deposits with a bonus of up to $400 each. The welcome bonus is complemented by a daily opportunity to claim 10 spins, triggered by a purchase of ten currency units or more, which then credits automatically to the Bonus Account. These spins open the door to potentially winning up to a million dollars. The conversion of the bonus amount from the Bonus to the Cash Balance necessitates meeting a Play Through Requirement of 35x the bonus value.

This wagering prerequisite allows contributions from a wide array of online casino games, albeit at varying percentages, ensuring most of the gameplay contributes to meeting the requirement. This setup enables players to withdraw winnings from the Cash balance while adhering to the terms, thereby enhancing the overall enjoyment at Jackpot City Casino.

Jackpot City Welcome Bonus

VIP/Loyalty Bonus at Jackpot City Casino

Jackpot City’s loyalty programme is structured with several levels, each offering unique and exclusive deals tailored to the players at that tier. Players earn points through placing wagers on online casino games, which can then be exchanged for casino bonus credits at certain thresholds.

The frequency of play and the selection of online casino games can impact the accumulation of points, with some online casino games offering more points than others. Upon creating a new account, every player starts at the Bronze level, receiving an initial 2,500 loyalty points as they complete the login process. As players continue to wager and collect points, they can ascend through the loyalty tiers, which are outlined as follows:

Bronze: The starting level for all new players, accompanied by 2,500 loyalty points.
Silver: Players move up to this level by accumulating more points through regular play.
Gold: Achieved through continued play and 11,500 point accumulation, offering even more exclusive deals.
Platinum: A higher tier ranging from 50,000 to 125,000 points that rewards players with more significant benefits and bonuses.
Diamond: Approaching the pinnacle of the loyalty programme, from 125,000 points and higher, this level provides superior rewards.
Privé: The ultimate level, offering the most exclusive and personalised deals, reserved for the most dedicated players.

Progression through these levels is determined by the player’s activity and the points they earn, showcasing Jackpot City’s commitment to rewarding loyal players with increasingly attractive benefits.

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Other Bonuses & Promotions

At Jackpot City Casino, regular players can look forward to a dynamic array of bonuses and promotions designed to enhance their gambling experience. Examples of such promotions include the Daily Deal, a unique match offer tailored to the player’s activity and available every day, and the opportunity to spin the Bonus Wheel for a chance at various exciting prizes.

To stay updated with the latest offers and not miss out on any opportunity, players are encouraged to regularly visit the promotions page on the casino’s website. Keeping an eye on emails and following Jackpot City on social media platforms can provide timely updates on new and upcoming bonuses.

Before accepting any bonus, it’s important to read the terms and conditions associated with it. Understanding the expiry dates, wagering requirements, and other stipulations ensures that players fully benefit from these promotions without any surprises.

Is Jackpot City Casino Trustworthy?

Jackpot City Casino is recognised for its commitment to player safety and fair play, employing advanced SSL encryption for all transactions and diligently protecting user data. The casino promotes responsible gambling with tools like cooling-off periods and self-exclusion, alongside transparent transaction history for players to manage their habits effectively. Owned by Baytree Interactive Limited and licensed by the Malta Gaming Authority, it’s accredited by eCOGRA, ensuring fair gaming with a 97% average payout rate across games, underlining its trustworthiness and dedication to player security.

Jackpot City Casino Complaints

While Jackpot City Casino enjoys a largely positive reputation, it’s natural for a few concerns to arise, as is common with any enterprise. Among the feedback received, some players have expressed dissatisfaction with the return to player (RTP) ratio, suggesting that there are more competitive options available in the gambling market. The verification and withdrawal processes have been cited as areas for improvement, with some users finding them to be protracted and somewhat intricate, hindering swift withdrawals.

Despite these critiques, Jackpot City Casino’s dedication to addressing and ameliorating any issues its players encounter is noteworthy. The casino’s team actively engages with all forms of feedback, demonstrating a proactive approach to customer service. This commitment to dialogue and resolution underscores the casino’s effort to ensure a satisfactory and well-supported gambling environment for all its patrons.

JackpotCity Casino Au

Jackpot City Casino Payments

The hallmark of an outstanding online casino experience is the presence of smooth and trustworthy payment systems. These systems are essential in providing players with the ease of managing their funds, whether depositing or withdrawing, without any hassle. The variety in payment options is key to accommodating the multiple financial preferences of the casino’s clientele, ensuring that there’s a comfortable choice for every player.

Promptness in handling transactions is equally important, as it guarantees players can enjoy their earnings swiftly or jump into gambling activities immediately. Jackpot City places a high priority on reliable and varied payment mechanisms and showcases its dedication to customer contentment and operational integrity, positioning itself as a top pick among discerning players.

Deposits at Jackpot City Casino

Depositing at Jackpot City Casino is designed to be a straightforward and secure process, ensuring players can easily fund their accounts and enjoy real money gambling. With the minimum deposit of $10, the casino offers a broad spectrum of payment options, catering to the different needs and preferences of its players.

From the universally accepted debit and credit cards, known for their reliability and security, to the convenience of prepaid cards and e-wallets, such as casino Skrill, which provide a hassle-free way to manage casino funds, Jackpot City ensures that every player finds a suitable method.

Payment Method Fees Processing Time  Min & Max Limits per Transaction
Visa No fee Up to several hours $10 – Unlimited 
Mastercard No fee Up to 48 hours $10 – Unlimited
ecoPayz No fee Up to 48 hours $10 – Unlimited
Skrill No fee Up to several hours $10 – Unlimited
Neosurf  No fee Up to 48 hours $10 – Unlimited
Neteller  No fee Up to several hours $10 – Unlimited
Paysafecard No fee Immediately $10 – Unlimited
MuchBetter No fee Up to 48 hours $10 – Unlimited

Withdrawals at Jackpot City Casino

The withdrawal process at Jackpot City Casino is designed to be straightforward and user-friendly, ensuring players can easily access their winnings. After engaging in online casino games, players can initiate a withdrawal through a few simple steps: logging into their Jackpot City Casino account, selecting their preferred withdrawal method, verifying their identity, and then awaiting the completion of the processing time.

The necessity for secure and safe withdrawal methods is paramount, and Jackpot City Casino upholds this by employing robust security measures. This includes the potential request for identification documents, such as a copy of an ID and a recent utility bill, as part of their verification process to safeguard player accounts and transactions.

The processing time for withdrawals is significant because it reflects the efficiency and reliability of the casino’s banking services. Swift processing times are valued by players as they facilitate quicker access to funds, which is particularly important for those who rely on their winnings for further gambling or personal use.

Payment Method Fees Processing Time  Min & Max Limits per Transaction
Visa No fee 1-3 days $10 – Unlimited 
ecoPayz No fee 24-28 hours $10 – Unlimited
Skrill No fee 24-28 hours $10 – Unlimited
Neosurf  No fee 24-28 hours $10 – Unlimited
MuchBetter No fee 24-28 hours $10 – Unlimited

Customer Care & Support

Jackpot City Casino prides itself on offering exceptional customer support to ensure players enjoy a flawless gambling experience. Recognizing that issues may arise, the casino is dedicated to addressing any concerns promptly to prevent them from escalating. To this end, Jackpot City has established a variety of support channels to cater to different needs.

The casino features a comprehensive FAQ section, designed to provide quick answers to common questions, allowing players to resolve issues independently. This resource is invaluable for those seeking immediate solutions without the need to reach out directly to the support team.

For more personalised assistance, Jackpot City provides diverse options.

  • Email support, ensuring that inquiries are responded to within 24 hours.
  • Live chat, offering real-time support for urgent matters.
  • Phone support with a toll-free phone number.

Casino Games at Jackpot City Casino

Jackpot City Casino stands out as a prime destination for Australian players seeking an exhilarating array of online casino games. Boasting an impressive collection of over 500 premium online casino games, it offers a rich tapestry of entertainment in a safe, regulated setting, ensuring there’s a game to match every preference.

The collaboration with Microgaming, a leading software provider, elevates the gambling experience to new heights. Thanks to Microgaming‘s cutting-edge technology, players can enjoy flawless gameplay across both mobile and desktop platforms, with exceptional graphics and delightful soundtracks, irrespective of their device’s operating system.

The convenience of accessing a wide variety of real money online casino games at any time adds to the appeal, making Jackpot City Casino the go-to platform for enthusiasts eager to enjoy a variety of pokies, table games, and unique offerings like online or video Bingo, beloved keno games and must win jackpots.

JackpotCity Casino Games


At Jackpot City Casino, Australian players will find over 300 pokies powered by the acclaimed Microgaming, ensuring every player finds their slice of excitement. Among the myriad offerings at Jackpot City, the classic online pokies stand out as a favourite for those seeking a straightforward, rewarding, and traditional gambling experience. These online casino games transport players to the nostalgic charm of Las Vegas with their three-reel setup, vibrant and iconic symbols, and one or more paylines.

Competing closely with the allure of classic pokies, online video pokies bring an extra layer of excitement to the mix, such as pokies inspired by blockbuster films and hit TV series that have captivated audiences worldwide.This collection spans a broad spectrum of themes, ensuring you’re transported from ancient civilizations to futuristic adventures, with a special nod to blockbuster titles like Game of Thrones, Lara Croft Tomb Raider, and Terminator II.

Furthermore, Jackpot City Casino enhances the competitive spirit with its pokie tournaments. These competitions shift the gameplay focus from solely accumulating winnings to also climbing the leaderboard, all in the pursuit of significant rewards. This competitive angle adds an exciting layer to playing pokies, providing players with not just a chance to win big but also to measure their success against others.

Jackpot Pokies

Jackpot pokies offer players the lucrative opportunity to chase life-changing wins, especially through progressive jackpots. Titles such as Mega Moolah and Major Millions are at the forefront of these progressives, where the prize pool increases with each bet placed by players across the network, setting the stage for potentially massive payouts.

The allure of progressive jackpots lies in their capacity to accumulate vast sums, making every spin a chance to win a sum that could indeed be life-altering. Among the newest additions to the progressive jackpot category is Wheel of Wishes, developed by Alchemy Gaming and Microgaming.

JackpotCity Casino Games AU

Table Games

The casino’s table games array includes a variety of classic online casino games such as blackjack, roulette, baccarat, and poker, each available in multiple variants to keep gameplay exciting and fresh.

Blackjack enthusiasts can explore over forty variations of the game, featuring engaging gameplay and crisp graphics. These range from Classic and European to Vegas Strip, Vegas Downtown, and Premier versions, all powered by Microgaming’s reputable software.

Online Roulette players are not left behind, with Jackpot City providing many options to enjoy. From traditional formats to innovative twists like Vinnie Jones Roulette, the casino offers both digital and live dealer versions of French, European, and American roulette.

Poker online casino games at Jackpot City include the widely played Jacks or Better, with options for single deck or multi deck poker games. Variants like Jokers Wild and Deuces Wild introduce wild cards into the mix, adding an exciting layer to the game and increasing winning possibilities. Baccarat online at Jackpot City pits players against the banker, with popular variations like Chemin de Fer and Punto Banco available.

Live Casino

Jackpot City Casino’s Live Casino feature brings the authentic brick and mortar casino experience directly to your home through advanced video streaming technology. At this virtual casino, powered by Evolution, players can select from an array of casino games online, take their place at a table, lay their bets, and interact with both the dealers and fellow players in real time.

The live casino offers a selection of popular online casino games including Redeal Blackjack, Online Roulette, Online Baccarat, and Video poker live, among others, making it easy for you to join some of the most engaging Live Dealer Casino games available. Titles like Lightning Roulette and the game show experience Deal or No Deal by Evolution add an extra layer of excitement with the potential for substantial multipliers and unique gameplay.

The Live Casino interface at Jackpot City is designed with user convenience in mind, featuring a variety of controls to explore the lobby effortlessly. Essential features on the interface include options such as adjusting image size, viewing choices, accessing account history or live chat option, where players can engage with the dealer or other players.

Other Games

Jackpot City Casino has expanded its gaming portfolio to include a vast array of new online casino games that cater to real money players, making it a standout gambling choice. Highlighting the collection are the Must Win Jackpots, designed to deliver frequent wins, offering players enhanced opportunities to secure substantial cash prizes. Unlike traditional progressive jackpots that accumulate over time, the Must Win Jackpots introduce a more consistent payout structure.

The casino’s innovative Daily Jackpot must be won each day, with the potential to reach any amount before being awarded. The Rapid Jackpot offers even more frequent winning chances, paying out multiple times a day before it hits the $250 mark or its equivalent in other currencies.

Beyond these exciting jackpot options, Jackpot City also offers diverse versions of online keno, as well as online and video bingo. The digital version of the classic keno game combines the simplicity of traditional keno with the convenience of online play, making it accessible and enjoyable for players looking for quick entertainment with the potential for rewarding wins.

Jackpot City Games Online

The Bright Lights of Jackpot City: Where Winners Play

The comprehensive gambling adventure offered by Jackpot City Casino is distinguished by its expansive array of online casino games, appealing to a broad spectrum of players, including those from Australia looking for a virtual Vegas vibe.

With an impressive selection powered by leading software providers like Microgaming and Evolution, it ensures high-quality gameplay across pokies, table games, and live casino options. The casino’s progressive jackpots, including well-known titles like Mega Moolah, stand out for their potential for life-changing wins, adding to the pleasure of gambling.

The addition of daily jackpots and rapid jackpots introduces more frequent winning opportunities, enhancing the excitement. The inclusion of various versions of online keno and bingo broadens the appeal, catering to players with varied interests. With secure banking options, responsive customer support, and user-friendly interfaces for both desktop and mobile play, Jackpot City Casino ensures a seamless and enjoyable gambling environment.

Jackpot City Casino’s strengths lie in its vast game selection, quality of gambling experience, and the opportunity it offers players to win big, making it a standout choice for anyone looking to enjoy online casino gambling at its finest.

Frequently asked questions

What types of online casino games can I find at Jackpot City Casino?

Jackpot City Casino offers a diverse range of online casino games including a wide variety of pokies, table games such as blackjack, roulette, and baccarat, live dealer games, as well as other popular online casino games like online keno and video bingo.

Can I play live dealer games at Jackpot City Casino from Australia?

Yes, Jackpot City Casino features live dealer games powered by Evolution allowing players to experience real-time gambling with live dealers, including online casino games like Redeal Blackjack, Online Roulette, and Online Baccarat.

What are Must Win Jackpots at Jackpot City Casino?

Must Win Jackpots at Jackpot City Casino are a type of jackpot that is designed to be won frequently, offering players more opportunities to win significant amounts of money compared to traditional progressive jackpots.

How can I win the Daily Jackpot at Jackpot City Casino?

The Daily Jackpot at Jackpot City Casino is designed to be won once every day and can reach any sum before it is paid out, providing players with daily chances to win.

What is the Rapid Jackpot at Jackpot City Casino?

The Rapid Jackpot at Jackpot City Casino is awarded multiple times a day and is guaranteed to be paid out before it reaches $250, offering frequent winning opportunities to players.

What are some of the blackjack variations available at Jackpot City Casino?

Jackpot City Casino offers over forty variations of blackjack, including Classic, European, Vegas Strip, Vegas Downtown, and Premier, all featuring sophisticated gameplay and high-quality graphics.

Can I play roulette in different variations at Jackpot City Casino?

Yes, Jackpot City Casino provides a variety of roulette games, including traditional online roulette and creative variations such as Vinnie Jones Roulette, along with digital and live dealer versions of French, European, and American roulette.